Warranty
We stand behind the quality and performance of our styling tools. If your product has a manufacturing defect during the applicable warranty period, our support team is here to help.
What Is Covered?
This warranty covers manufacturing defects in materials and workmanship that affect the normal use of the product.
Eligible issues may include:
- The tool does not power on under normal use
- The heating function stops working properly
- The display or buttons fail due to a manufacturing defect
- The product arrives with a confirmed manufacturing fault
What Is Not Covered?
This warranty does not cover:
- Damage caused by misuse, accidents, drops, or improper storage
- Damage caused by water, moisture, or use on unsuitable voltage
- Normal wear and tear, scratches, or cosmetic changes
- Damage caused by unauthorized repairs or modifications
- Problems caused by incorrect use or failure to follow the user manual
- Products purchased from unauthorized sellers
How to Make a Claim
- Contact our customer support team with your order number.
- Describe the issue and provide photos or a short video if requested.
- Follow the return, inspection, or replacement instructions provided by our support team.
If the issue is confirmed as a covered manufacturing defect, LANDOT will provide an appropriate solution according to the applicable warranty policy.